Kays 24-7
Kays 24-7 Care Services dementia carer in purple uniform looking at old family photographs with an elderly client in a bright British living room, providing reminiscence-based companionship

Home > Conditions & Specialisms > Dementia & Alzheimer's Care

Dementia & Alzheimer's Care at Home

Specialist, compassionate home care that helps people living with dementia stay safe, comfortable, and connected in the place they know best — their own home.

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Understanding Dementia

Dementia is not a single disease. It is a term that describes a range of conditions affecting the brain — including Alzheimer's disease, vascular dementia, Lewy body dementia, and frontotemporal dementia — each of which causes progressive changes in memory, thinking, behaviour, and the ability to carry out everyday tasks.

Every person's experience of dementia is different. Some people live well with dementia for many years, requiring only gentle support and reassurance. Others experience more rapid changes that demand specialist, round-the-clock care. What remains constant is the need for patience, consistency, familiarity, and genuine human connection.

At Kays 24-7 Care Services, we specialise in supporting people at every stage of dementia — from early diagnosis through to the most advanced stages — with care that is always led by the person, not the condition.

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people living with dementia in the United Kingdom, a number expected to exceed 1 million by 2030.

Alzheimer's Society, 2024

Kays 24-7 Care Services dementia carer in purple uniform walking gently through a peaceful British garden with an elderly client, providing calm and patient companionship

How We Support People Living with Dementia

Our dementia care is built around the individual — their history, their personality, their preferences, and the stage of their condition. Our carers are trained to provide:

Maintaining Familiar Routines

Routine brings comfort and reduces confusion. We learn your loved one's daily patterns and follow them consistently — the time they like to wake, their preferred breakfast, the order they do things — preserving normality in every visit.

Gentle Prompts & Reminders

Rather than taking over, our carers use patient prompts and encouragement to support your loved one in completing tasks themselves wherever possible, maintaining their sense of achievement and independence.

Personal Care with Patience

Washing, dressing, and grooming can become distressing for someone with dementia if rushed or unfamiliar. Our carers take their time, explain each step calmly, and never force a task — adapting their approach to how your loved one is feeling in that moment.

Meaningful Activities & Engagement

We use reminiscence, music, gentle exercise, gardening, puzzles, and familiar activities to stimulate the mind, lift mood, and create moments of genuine joy and connection throughout the day.

Safety Monitoring

Our carers are trained to identify and manage risks including wandering, leaving appliances on, confusion with medication, and vulnerability to falls — keeping your loved one safe without restricting their freedom unnecessarily.

Nutrition, Hydration & Medication

People with dementia often forget to eat, drink, or take medication. We ensure meals are prepared and enjoyed, fluids are offered regularly, and medication routines are followed precisely.

Night-Time Support

Sundowning — increased confusion and agitation in the late afternoon and evening — is common. We offer waking night and overnight care for those who need supervision, reassurance, or redirection during the night.

Specialist Dementia Training

Supporting someone with dementia requires more than kindness alone. It requires specific knowledge, practised skills, and emotional resilience. That is why every carer at Kays 24-7 who works with dementia clients completes dedicated, specialist training.

Dementia Awareness & Communication

Our carers learn how different types of dementia affect the brain, how to communicate effectively when verbal skills decline, and how to interpret non-verbal signals, body language, and emotional cues.

Behaviour That Challenges

We train our carers to understand that all behaviour has meaning. When a person with dementia becomes agitated, repetitive, or distressed, there is always a reason. Our carers are skilled in de-escalation, redirection, and identifying unmet needs — responding with calm understanding rather than frustration.

Person-Centred Dementia Care

Every carer learns to see the person behind the diagnosis. We use life story work, personal preferences, and family input to build a care approach that honours who your loved one is — their history, their character, and the things that bring them comfort and happiness.

Support at Every Stage of Dementia

Dementia is progressive, and care needs change over time. We support families at every stage — adapting our approach as the condition evolves.

Early Stage

Your loved one may be experiencing mild memory lapses, difficulty finding words, or challenges with planning and organisation. At this stage, our carers provide companionship, gentle reminders, help with tasks that are becoming difficult, and reassurance that support is there when needed.

Middle Stage

Memory loss becomes more noticeable. Daily tasks become harder. Personality changes, confusion, and anxiety may increase. Our carers provide consistent, structured support — personal care, meal preparation, medication management, and meaningful engagement — always with patience and familiarity.

Advanced Stage

Communication may be very limited. Physical abilities decline significantly. Round-the-clock care is often needed. Our carers provide continuous comfort care — gentle personal care, nutrition support, repositioning, companionship, and a calm, reassuring presence — working alongside the NHS clinical team throughout.

Supporting Your Whole Family

A dementia diagnosis does not just affect one person. It changes the lives of everyone who loves them. We understand the grief, the confusion, the exhaustion, and the constant worry that families experience — and we are here to help carry that weight.

Information & Guidance

We help families understand what dementia means in practical terms — what to expect, how to communicate, how to manage difficult moments — drawing on our experience and training to provide honest, useful guidance.

Respite for Family Carers

Caring for someone with dementia is relentless. Our respite care gives you the chance to rest, attend to your own health, or simply have a few hours of peace — knowing your loved one is in expert, compassionate hands.

Consistent Communication

We provide regular updates on your loved one's wellbeing, any changes in behaviour or condition, and how care is progressing. You are never left guessing, even if you live far away.

Kays 24-7 Care Services dementia carer in purple uniform updating a client's adult daughter in the hallway while the elderly client does a jigsaw puzzle in the background, representing family communication

Frequently Asked Questions About Dementia Care

Let Us Support You and Your Loved One

Living with dementia is challenging, but you do not have to face it alone. Our specialist carers are here to provide the patience, the expertise, and the compassion that makes staying at home possible. Speak to us today.

077 6145 2735 info@kays-24-7careservices.co.uk

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CQC Registered
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Skills for Care
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ICO Registered
DBS Checked
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